Outsourcing Management Articles and General Outsourcing Information
Interesting Articles
Below are some articles and white papers about outsourcing management. This information is useful for developing best practices for managing outsourcing contracts, as well as failures that can result when these deals are poorly managed.
- Executives Involvement In Outsourcing Contracts - (Outsourcing Times - blogsource.org)
- Principles of Sound Outsourcing Governance - (Computerworld.com)
- Strategies for Managing Outsourcing Relationships - (ZDNet, Yankee Group original publication)
- Expert Analysis of Outsourcing Failures - (ElectricNews.Net)
- Half Of Outsourcing Projects To Fail Says Gartner - (TechWeb)
- Outsourcing Management Mistakes - (Datamation)
- 2005 Outsourcing Failure Predictions - (Silicon.com)
- How companies invite disaster in outsourcing deals - (Computerworld.com)
European Focus
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TUPE / Outsourcing: Legal Perspective
(Gill Andrews & Gaela Bailey) - (NOA.co.uk) - Outsourcing Problems - (ZDNet.co.uk)
Industry Best Practices
- (UK) National Outsourcing Organization (NOA) - A Not-For-Profit association, which promotes best outsourcing practice.
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(UK) Office of Government Commerce (OGC) - best practices
information, including ITIL - Carnegie Mellon Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI)
- Computer Measurement Group (CMG) - worldwide nonprofit organization that focuses on computer performance evaluation and capacity management.
Outsourcing Consultants
The outsourcing consultants listed below are some of the leaders in assisting organizations with structuring outsourcing relationships with suppliers.
Outsourcing Law Firms
These law firms have very large specialist outsourcing practices. They normally represent outsourcing buyers, but will in certain circumstances represent suppliers as well. (Note that some of the links below will take you directly to the firm's outsourcing practice information.)
- Hughes & Luce
- Mayer, Brown, Rowe & Maw
- Milbank, Tweed, Hadley & McCloy
- Pillsbury, Winthrop, Shaw, Pittman
Supplier Links
The outsourcing suppliers listed below represent many of the leaders in the outsourcing industry. This list represents both onshore and offshore service providers, although most large onshore providers today have offshore subsidiaries.